How can I be assured of the quality and freshness of the products?

At Shinshoku, our commitment is to provide the freshest and highest quality food for you. All our products are selected, purchased and checked by our dedicated specialists to ensure they meet our quality specifications. We do not purchase products that fall short of our strict standards.

Shipping – Our products are air-flown in daily from Japan and kept at the optimum temperature throughout the journey

Local Storage – All our products are hand packed by our experienced packing crew to ensure that your order arrives in pristine condition.

On the Road – To ensure freshness of your order, frozen products are packed in a cooler bag with ice packs. Our logistics team will ensure prompt delivery at your convenient time slot.

We are deeply committed to providing a 100% Satisfaction Guarantee with every product. If for any reason you are not completely satisfied with your purchase, kindly drop us a message via whatsapp at 8877 8831 or e-mail us at order@shinshoku.sg with your order number so we can work with you to make it right.