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What happens if I am not at home?

Please ensure that someone is at home to receive the produce. If nobody is present, our team will drop you a call and will wait for a maximum of 10 minutes before heading off to complete other deliveries.

For missed deliveries, we will reach out to you as soon as possible to reschedule another delivery time. Please note that a re-delivery fee of $8 will be applicable, you can either pay us by PayNow or Internet Bank Transfer.

If you would like to cancel your order, a service fee of $20 will be deducted before a refund is made. Please note that air-flown products and delivery fees are non-refundable.

By proceeding with an order with Shinshoku, you agree to all terms and conditions stated here unconditionally.